When a problem occurs, we can remote into your computer and help. Includes quarterly cleanups and unlimited free in-shop virus removal. Also includes Patch Management, Managed AV, remote cloud backup, and a discounted home rate for when we help you setup a new computer, or mount a TV, etc.

Remote Support Agent

With managed care, we install a very sophisticated monitoring software that will notify us when a problem occurs and in many cases, before a problem occurs. Our proactive cloud-based support agent allows us to provide you with quicker response times -- does not interfere with performance. By using the support agent our technicians can remotely troubleshoot your computer problems. No more waiting around for the computer guy to show up! Monitors event logs for problems. Centralized log of events.

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Security Options

Agent Monitoring + Patch Management + Managed AV

Security: Powerful combo of Patch Management, Managed AV, and Computer Health Monitoring.

	Standard AV	Managed AV	Managed Care
Antivirus
Anti-Spyware
Anti-Malware
Centralized
Monthly Status/ Threat Reporting
AV Professionally Configured by Us Easy to understand profiles including advanced security options such as Anti-malware, Behavioral Analysis, Intrusion Detection System, Active Virus Control, Anti-Phishing, and Network Scanning.
AV Monitored and Managed by Us Centralized Threat Reporting, Antivirus monitoring, Scheduled Scans, and Signature and Software Updates
Website Content Blocking Easy to understand profiles including Block Illegal Content, Parents Profile, and Kids-Safe profile.
OS Patch Management
3rd-Party Patch Management
Health Monitoring CPU (spiked CPU=hacked computer), Memory (spiked memory=virus), Disk (low HD space=no patches), and Patches (missing patches=vulnerable)
Pro Monitoring Catastrophic events rarely come without warning. Advanced monitoring includes monitoring Windows Update, WAC, UAC, S.M.A.R.T. predictive hard drive failure, etc.
Remote Control No more waiting for the I.T. guy!
Weekly maintenance Check disk, defrag, DNS flush, temp file cleanup, etc.
Quarterly Remote Cleanup (includes checkup+speedup). No need to call us, our scheduler schedules this quarterly. If a virus is found, drop off your computer for a free virus removal.
UNLIMITED Virus Removal In-shop drop-off check-up, speed-up, clean-up, and virus removal (no limit).
Business-Class Cloud Backup Available for $.50/GB.

Get Started Now!

If you're ready to get started, open a Client Account now. However, we understand selecting the right consulting firm is a tough decision that requires discussion prior to selection. We would like you to contact us so that we can participate in your decision. Here at Prestwood we do not engage in strong sales tactics; just honest discussion. Our hope is that through honest discussion you will put some of your development tasks in our hands. Contact us today and allow us to discuss your current and future needs. Option 1: Online Request Form To have us contact you via email or phone, take three minutes or so and fill out our automated On-Line Request form.   Option 2: Call Or Email Us Now! We can discuss the feasibility of your needs and possible solutions. Call Mike Prestwood at the following number: 1-916-726-5675 x205 Or contact Mike via email at: